1. Order Processing Time:

    • All our products are made on order, and it takes  business days for our artisans to craft your item(s) with the utmost care and precision.
    • The processing time starts from the day the order is placed and confirmed, excluding weekends and holidays.
    • During busy seasons or promotional periods, the processing time may be extended. We will inform you in case of any such delays.

  2. Shipping Methods and Delivery Time:

    • Once your order is completed and ready for shipment, we will dispatch it using our reliable shipping partners.
    • The estimated delivery time depends on your location and the shipping method chosen during checkout.
    • Generally, you can expect your order to be delivered within 3-5 business days from the date of shipment.

  3. Shipping Rates:

    • The shipping rates for your order will be calculated based on the destination, weight, and dimensions of the package.
    • The shipping costs will be displayed during the checkout process, allowing you to review and select the preferred shipping method and associated cost before finalizing your order.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
    • You can use this tracking number to monitor the progress of your shipment through the website or tracking services provided by our shipping partners.

  5. International Shipping:

    • We offer international shipping to select countries. However, please note that additional customs duties, taxes, and fees may apply, depending on your country's import regulations.
    • Any such additional charges are the responsibility of the customer and may need to be paid upon delivery or during the customs clearance process.
    • We recommend contacting your local customs office for more information on the specific regulations and potential charges.

  6. Address Accuracy:

    • It is essential to provide accurate and complete shipping information when placing your order to ensure successful delivery.
    • Please double-check your shipping address and contact details before submitting your order. will not be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

  7. Delivery Issues and Non-Delivery:

    • While we strive to ensure smooth and timely delivery, there may be unforeseen circumstances beyond our control that could cause delivery delays or non-delivery.

Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be reflected on our website. If you have any further questions or concerns regarding shipping, please don't hesitate to reach out to our customer support team. We are here to provide you with a pleasant shopping experience and ensure your satisfaction with our leather products.